Rules

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Please look to the honorable guests the following recommendations:

 

1. Not allowed in the apartments of companions;
2. Breakfast is included in the daily, when served in the hotel restaurant, the hours of 6:00 to 10:00;
3. The hotel does not allow access of animals of any kind of dependencies and social rates;
4. Is expressly prohibited cooking, washing and ironing in the apartment, and to use windows to display clothes or accessories;
5. It is required that, after 23:00, is saving the Maximum silence;
6. Calls to the honorable guests who report their departure to the hotel reception with 1:00 hours in advance. Will be charged the new daily rates that remain occupied after 12:00 am (maturity of the day);
7. The clothing of the honorable guests, when delivered for laundering, should necessarily be accompanied by a roster filled out and signed with the identification of the apartment. The service is available for laundry and linen room hotel, which is not responsible for pieces whose fabrics fade or tear in the washing process;
8. The hotel is not responsible for clothes left to wash out of the apartment;
9. The hosting account for guests with extended period, will be presented by the hotel receptionist weekly, or whenever it deems appropriate;
10. Any damage caused by the score in the objects, furniture or fixtures of the hotel, will be compensated the same. In case of loss of key / locksmith to the apartment will be charged a replacement;
11. The clothes or belongings of the guests forget you anywhere in the hotel and found by employees, will be stored for a period of 3 months, after which the hotel reserves the right to give them the appropriate destinations to find;
12. The hotel is not liable for securities, jewelry or equipment stored in the apartments. To do so, offers to the honorable guests, individual safes. Request this service to the reception.
13. Management, in an effort to always serve the guests well, asks to be sent any complaints or suggestions, as well as evaluation of our services, in particular form, which is in the information available in the apartments. Or send an e-mail to O endereço de e-mail address está sendo protegido de spambots. Você precisa ativar o JavaScript enabled para vê-lo. .

 

Safety Notes

 

A. When absent from the hotel, guests must leave the apartment key at the reception and immediately in case of loss or loss;
B. Never tell the number of your apartment for any unauthorized person, foreign or non-confidence;
C. Avoid exposing the key to his flat in local circulation or leave it within easy access to strangers;
D. Do not open the door of his apartment for unscheduled visits and does not meet the hotel staff without your request. All employees shall submit properly uniformed and identified to fulfill your requests;
E. Report be received regarding suspected circulating in the area of the hotel.

Av. Araraquara, 329• Vila São José • São Carlos, SP • Fone / Fax: (16) 3361-1149 • 3361-4911 • 3306-8327 • 3411-1470